Medical Disclaimer
Last updated: July 2025
⚠️ Important: Please read this disclaimer carefully before using Nexus Care.
1. Not a Substitute for Professional Medical Advice
The information provided by Nexus Care, including AI consultation, symptom analysis, and department recommendations, is for reference purposes only and does not constitute professional medical advice, diagnosis, or treatment. Our AI system is designed to assist in preliminary assessment and should never replace consultation with qualified healthcare professionals.
2. Emergency Situations
If you are experiencing a medical emergency, please call 120 (China Emergency Number) immediately or go to the nearest emergency department. Do not rely on Nexus Care for emergency medical assistance. Signs of emergency include but are not limited to: chest pain, difficulty breathing, severe bleeding, loss of consciousness, severe allergic reactions, or stroke symptoms.
3. Accuracy Limitations
While we strive for accuracy, AI-generated recommendations may not always be correct. The AI model may misinterpret symptoms or suggest inappropriate departments. Always verify any recommendations with a licensed medical professional before making healthcare decisions.
4. No Doctor-Patient Relationship
Using Nexus Care does not establish a doctor-patient relationship. The AI consultation feature provides general health information and guidance, not personalized medical treatment. A formal doctor-patient relationship is only established when you visit a healthcare provider in person or through authorized telemedicine platforms.
5. User Responsibility
Users are solely responsible for any decisions made based on information obtained through Nexus Care. We strongly encourage users to seek professional medical advice for any health concerns and before starting or stopping any medical treatment.
6. Data Privacy
Health information shared through our AI consultation is processed securely. However, we recommend not sharing highly sensitive personal identification information during AI consultations. For details on how we handle your data, please refer to our Privacy Policy.
7. Service Availability
Nexus Care is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free service. We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice.
By using Nexus Care, you acknowledge that you have read, understood, and agree to this Medical Disclaimer. If you do not agree with any part of this disclaimer, please discontinue use of the service.